Messaging delivery or notification problems

Messaging or notification failures may result from restricted permissions, network issues, Do Not Disturb mode, or app-specific settings. First, confirm notifications are enabled in device settings (Settings > Notifications > Adrenaline Realm) and within the app (Settings > Notifications). Ensure the app has background refresh permission and is not restricted by battery optimization.

For messaging, check your internet connection and restart the app. Verify recipients have not blocked you or muted the chat. Test by sending a message to yourself or a known active contact. If notifications fail, toggle Do Not Disturb off and restart your device. Re-login to the app if sync issues occur. For persistent problems, clear cache or reinstall the app, then report via Settings > Help Center > Contact Support, including device/OS version and screenshots. These steps restore reliable private/group chats and timely alerts for comments, likes, events, and community activity.