Upload failures, media display errors, or search issues
Written By Adrenaline Realm
Last updated 3 days ago
Upload failures, media not displaying correctly, or search results not loading usually stem from file size/format issues, poor connectivity, or cached data conflicts. For uploads, ensure images/videos are under size limits (typically 100 MB per file; 4K supported) and in compatible formats (JPEG, PNG, MP4, MOV). Compress large files if needed and confirm a stable, high-speed connection before retrying.
For display or search problems, clear the app cache (Settings > Apps > Adrenaline Realm > Storage > Clear Cache on Android; offload/reinstall on iOS if needed). Restart the app and device. Verify search terms are spelled correctly and try without filters first. If issues remain, toggle location services off/on (if search is location-based) and ensure the app has storage and network permissions. Report persistent errors through Settings > Help Center > Contact Support with screenshots, device details, and reproduction steps. These actions generally resolve media and discovery functionality, allowing seamless sharing of vehicle photos, videos, and searches for builds or events.